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The Results Are In! For the last 3 months, you've responded to a survey
regarding services provided on our website. We've received a lot
of great information and feedback. 94% of respondents were able
to find everything that they needed on the new site. 85% said that we
achieved our goal of easy navigation. Thank you for your
support. We'll keep working to make this site better. Listed below are
our responses and tips for some of your most popular comments. See if
your comment has been addressed. Beginning on May 2nd, 2005 we will be offering email notification of holds and overdue items. The notices will contain the titles of items you have on reserve (including our pick-up policy) or items that you have overdue. If you would like to receive email notification, please see a librarian to fill out a form to request this service. Please remember to notify us if you change your email address. 2. It would be nice to be able to log in with something besides your library card number. It is very cumbersome to find your library card and type in the very long number and then also remember your PIN. Library card numbers are impossible to remember and are notorious for getting lost in wallets. We suggest writing down your card number and PIN on an index card. This index card could be kept near your home computer for easy access. 3. It’s great to be able to renew items online! We love renewing from home! We’ve had a lot of positive response about online renewal. Unfortunately, certain items cannot always be renewed. In order to make sure that all of your items have been successfully renewed, we have one handy tip. After renewing your items, please go back to your account and print out a copy showing the new due dates. This will provide you with a receipt and confirmation that your renewal was a success. 4. Why must we enter a fourteen digit account number and a four digit pin number each time a different area of the web page is accessed? This requirement is very cumbersome. The good news is that you don’t have to type in your fourteen digit account number and four digit pin number each time you wish to request an item or check your account. Here is what to do: click on “Library Books and Movies” under Find! and then look in the lower right corner. You’ll see a box where you can type in your library card number and pin number and then click on the blue “Login to iBistro.” Once you have done this, iBistro will remember your account and pin numbers while you are logged on so that you don’t have to type them in each time you wish to request an item, renew an item, or check your account. You will still need to type in your library card number if you wish to access any of our online databases. 5. I wish there was a way to only search your catalog for videos or DVDs. All those book titles really get in the way! There is a way to restrict your catalog search to only DVD or video holdings. When searching our catalog, type your search criteria (title or keywords) and then add the word "DVD" or "videorecording" in parenthesis. A sample search would look like this: Gone With The Wind (videorecording) Also remember that you can use the "Power Search" option to narrow your search in other ways. 6. I would like a homeschool link on the library site in order to get info from other homeschoolers like me. Our site now offers a homeschool link. It is located on the main Kids Only page. Or you can go here. |
Comments or Suggestions?